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50 минут назад

Technical Writer (AI)

Формат работы
remote (только Costa_rica)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
CR
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Writer (AI): Creating and maintaining user guides, API documentation, release notes, and knowledge base articles for AI products and internal systems with an accent on translating complex technical concepts into accessible content and maintaining documentation standards. Focus on collaborating with product, engineering, and support teams, organizing documentation structures, and keeping published content accurate through product changes.

Location: Remote in Costa Rica

Company

hirify.global combines advanced technology with a global network of people to make unusable data usable and support real-world AI applications.

What you will do

  • Create and maintain user guides, API documentation, release notes, and knowledge base articles.
  • Translate complex technical concepts into clear content for technical and non-technical audiences.
  • Collaborate with product managers, engineers, and support teams to gather information and anticipate documentation needs before releases.
  • Apply documentation style guides and organize content into logical, user-friendly structures.
  • Review existing documentation, identify gaps or outdated content, and prioritize updates based on user impact.
  • Publish and manage content using Confluence, Markdown, or static site generators while supporting version control and review processes.

Requirements

  • 2–4 years of experience in technical writing, developer documentation, or a similar role.
  • Excellent written communication and the ability to explain complex technical concepts clearly and concisely.
  • Experience working with engineering, product, or support teams to gather technical information.
  • Familiarity with Confluence, Markdown, or static site generators.
  • Strong organization, attention to detail, and the ability to manage multiple projects and meet deadlines.
  • Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related field, or equivalent practical experience.

Nice to have

  • Experience writing API documentation.
  • Familiarity with Git or other version control tools.
  • Basic understanding of software development processes.

Culture & Benefits

  • Mission-driven, people-centric, innovative, and globally connected work environment.
  • Market-competitive salary and quarterly variable compensation.
  • Comprehensive medical coverage and group life insurance.
  • Personal development and professional growth opportunities.
  • Remote workplace for this role; a hybrid working model is also referenced among the company benefits.

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