Collection Representative (Legal Finance)

Location: London, United Kingdom

Company

hirify.global is a legal advisor to technology, life sciences, and other growth enterprises, representing clients from start-ups to global corporations through offices in the United States, China, and Europe.

What you will do

• Manage a portfolio of client accounts and resolve overdue balances.
• Contact clients by phone and email to secure payments and address outstanding issues.
• Work with Account Managers and firm members to resolve billing discrepancies and facilitate payment.
• Monitor aged receivables, identify accounts at risk of non-payment, and escalate issues when appropriate.
• Maintain collection records in Aderant Expert Collections and prepare reports for Finance and practice group leadership.
• Coordinate client outreach across offices and departments, particularly between London and Brussels, and contribute to collection process improvements.

Requirements

• At least 3 years of collections experience in a law firm or high-value professional services environment.
• Experience managing a high-volume, high-value accounts receivable portfolio.
• Proficiency in Microsoft Office, especially Excel and Word.
• Strong analytical, negotiation, communication, organizational, and prioritization skills.
• Ability to work independently, collaborate across teams, and communicate professionally with clients and internal stakeholders.
• Ability to handle sensitive financial information with discretion and integrity.

Nice to have

• Familiarity with Aderant and Expert Collections.
• Collections experience in a law firm.

Culture & Benefits

• Competitive salary and benefits package.
• Collaborative work across offices and departments.
• Client-focused environment supporting technology, life sciences, and other growth enterprises.