Collection Specialist (Finance)

TL;DR

Collection Specialist (Finance): Managing and improving the collections process for high-value accounts with an accent on complex negotiations, debt recovery, and data analysis. Focus on resolving outstanding payment issues, mentoring junior staff, and ensuring compliance with legal regulations.

Location: Poznan (Onsite)

Company

hirify.global is a global leader in data and software services transforming the vehicle lifecycle and protecting digital identities.

What you will do

• Manage complex and high-value delinquent accounts to maximize debt recovery.
• Communicate with customers via phone and email to resolve disputes and negotiate payment terms.
• Analyze customer payment trends and generate reports to improve collection strategies.
• Ensure all activities comply with legal and regulatory requirements.
• Provide mentorship and guidance to junior collection staff.
• Collaborate with internal sales and customer service teams to resolve payment issues.

Requirements

• Bachelor’s degree in finance, business, or related field.
• At least 3 years of relevant experience in collections.
• Fluent English (C1) and German (min. B2) required.
• Strong negotiation, analytical, and problem-solving skills.
• Proficiency in MS Office, specifically Excel.
• In-depth knowledge of collections laws and regulations.

Nice to have

• Experience with ERP systems or specialized collections software.
• Additional language skills.

Culture & Benefits

• Opportunity to work in a global, innovative environment.
• Focus on professional development and mentorship.
• Collaborative team culture within a fast-paced industry.