Technical Enablement Manager (AI)

Location: USA - Remote

Company

hirify.global provides AI, cloud, and digital software, including Cognigy, an AI-first customer experience platform for building and deploying enterprise AI Agents across more than 100 languages.

What you will do

• Enable partners to design, build, demo, and deliver AI Agents using the Cognigy platform.
• Support partner onboarding and technical readiness through structured enablement and certification paths.
• Deliver technical enablement sessions, workshops, hands-on labs, and practical guidance.
• Help partners with JavaScript development, debugging, flow-based logic, context variables, and conversation logic.
• Support API usage, integrations, webchat embedding, and xApps using HTML, CSS, and JavaScript.
• Assist with demos, proofs of concept, and partner-led opportunities while collaborating with Sales Engineering, Product, and Professional Services.

Requirements

• Strong JavaScript coding and debugging skills.
• Experience with APIs and integrations in real-world implementations.
• Practical experience with context variables and conversation logic in Cognigy.
• Working knowledge of HTML, CSS, and JavaScript for webchat embedding and xApps.
• Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting.
• Ability to explain technical concepts clearly to technical and non-technical audiences and collaborate across sales, product, and delivery teams.

hirify.global-to-have">hirify.global to have

• Strong passion for enablement and helping partners become independently successful.
• Experience teaching, coaching, and guiding others from basic understanding to confident execution.
• Proactive problem-solving attitude with a strong sense of ownership.

Culture & Benefits

• Fast-paced, collaborative, and creative environment.
• Opportunities to learn and grow across multiple roles, disciplines, domains, and locations.
• Work with a global company operating across more than 30 countries.