Senior Account Manager (SaaS)

Company

hirify.global provides an AI-powered Employee Hub and collaborative experience platform that helps large enterprises improve communication, collaboration, engagement, onboarding, and knowledge sharing.

What you will do

• Own the renewal and expansion process for enterprise and large enterprise accounts.
• Manage customer relationships, identify upsell and cross-sell opportunities, and expand stakeholder connections within accounts.
• Conduct quarterly business reviews and proactive customer touchpoints to uncover needs, concerns, and organizational priorities.
• Develop renewal and expansion strategies, business reviews, proposals, and customer business cases with internal stakeholders.
• Negotiate commercial agreements and convert customer pilots into broader deployments.
• Maintain accurate account plans, pipeline data, and forecasts using Salesforce, Clari, and Planhat.

Requirements

• Fluent Swiss German.
• At least 3 years of closing experience in sales or account management.
• Experience managing the full sales cycle with large enterprise customers.
• Strong sales discovery, negotiation, communication, presentation, organizational, and time-management skills.
• Ability to identify pilots, build business cases, analyze customer situations, and drive pilot conversions.
• Bachelor’s degree.

Nice to have

• Experience selling to HR, IT, Operations, or Communications teams.
• Experience selling to frontline industries such as manufacturing, retail, or construction.
• Experience managing large enterprise portfolios exceeding $4 million.
• Knowledge of Challenger Customer Framework or Winning By Design principles.
• Experience with Salesforce, Clari, Planhat, ZoomInfo, Google Suite, technology SaaS, or high-growth companies.

Culture & Benefits

• Competitive salary.
• Mental health days and health insurance.
• Mentoring and career growth opportunities.
• Choice of work equipment.
• Afterworks, team celebrations, and seasonal parties.
• Inclusive and diversity-oriented work environment.