Senior Account Manager (SaaS)

Location: Hybrid from London, UK

Salary: £61,100–£82,700 per year, plus £43,140 commission and equity.

Company

hirify.global develops software that helps solar professionals sell, design, and install residential and commercial solar arrays using data and technology.

What you will do

• Own and grow a portfolio of Aurora customers across Europe, primarily in Germany, the UK, and France.
• Drive customer retention, product adoption, and expansion across Aurora and HelioScope.
• Lead renewals, commercial negotiations, amendments, early renewals, and custom pricing structures.
• Build strategic account plans, identify upsell and cross-sell opportunities, and manage pipeline development.
• Use product usage data and customer insights to forecast expansion, identify churn risk, and guide account strategies.
• Lead executive business reviews and collaborate with Sales Engineering, Implementation, Product, Support, Marketing, and Enablement.

Requirements

• 3+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field.
• Proven success growing customer portfolios through renewals, upsells, and cross-sells.
• Strong commercial acumen, including contract, renewal, and pricing negotiations.
• Ability to build relationships with executive stakeholders and navigate complex organizations.
• Experience using data and customer insights to drive adoption, identify risk, and develop growth strategies.
• Professional proficiency in English required; German or French is advantageous.

Nice to have

• Experience in solar, clean energy, or climate technology.
• Familiarity with solar design platforms or project development workflows.
• Experience with consumption-based SaaS models.
• Experience working across multiple European markets or in high-growth technology companies.

Culture & Benefits

• Inclusive and transparent work environment.
• Work-from-home stipend for home office equipment, internet, and co-working spaces.
• Flexible paid time off, including statutory vacation and sick leave.
• Additional parental leave.
• Standard laptop and annual healthcare budget through AXA.