17 часов назад
Key Account Manager (B2B Marketplace)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Key Account Manager (B2B Marketplace): Managing and growing buyer accounts for a used-electronics and used-car marketplace with an accent on relationship building, retention, and bulk-buyer expansion. Focus on onboarding large-scale buyers, coordinating order-to-delivery support across internal teams, and tracking account health, growth, and satisfaction metrics.
Location: Remote, based in Riyadh or the UAE
Company
is a B2C marketplace connecting buyers and sellers of used electronics and used cars across Saudi Arabia.
What you will do
- Manage a portfolio of buyer and client accounts as the primary point of contact.
- Build long-term relationships by understanding account needs and purchasing patterns.
- Grow accounts through new business, upselling, and expansion opportunities.
- Own customer retention and satisfaction, proactively resolving account needs.
- Coordinate with operations, logistics, finance, and product teams to support buyers from order through delivery.
- Onboard new bulk and large-scale buyers while reporting on account growth, retention, and satisfaction.
Requirements
- At least 5 years of experience in Key Account Management, Account Management, or commercial Client/Customer Success.
- Experience developing and managing buyer or client relationships, not vendor, supplier, or procurement relationships.
- Strong relationship-building, communication, and cross-functional collaboration skills.
- Proven ability to drive account growth, retention, and customer satisfaction against targets.
- Comfort using data to track account health, growth, and retention.
- Fluent Arabic and English.
Nice to have
- Relationships with large-scale second-hand electronics buyers purchasing in bulk.
- Experience managing bulk or wholesale accounts.
- Familiarity with resale, refurbished electronics, or B2B wholesale marketplaces.
- Experience using a CRM for pipeline, account health, and reporting.
Culture & Benefits
- Remote full-time work.
- Commercial, buyer-facing role focused on account relationships and growth.
- Cross-functional collaboration across operations, logistics, finance, and product.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →