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Student Accounts Specialist (Higher Education)

47 000 - 60 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Student Accounts Specialist (Higher Education) (Student Billing/Financial Aid): Managing student account charges, billing, payment plans, prorations, and collections for an accredited college with an accent on accurate account processing and coordination with Financial Aid. Focus on resolving overdue balances, updating funding packages, and supporting students with payment-related inquiries.

Location: Atlanta, GA; hybrid schedule with onsite work Tuesday, Wednesday, and Thursday from 10 am to 7 pm EST, and remote work Monday and Friday.

Base salary: $47,000–$60,000 per year, plus an equity grant.

Company

hirify.global is an accredited two-year college delivering live online classes, business and AI education, student advising, tutoring, and coaching through a technology platform and student success model.

What you will do

  • Package payment plans and configure automated email and text payment reminders.
  • Post student payments, charges after the add/drop period, and account prorations.
  • Respond to student inquiries about payment plans and follow up on delinquent payments.
  • Notify Student Success Coaches when students are two months overdue or have not made their final quarterly payment before term end.
  • Coordinate with Financial Aid to update funding packages for unfunded or underfunded students.
  • Work with Financial Aid and SAS II before each academic year to identify continuing students requiring new payment plans and set them up.

Requirements

  • At least 2 years of direct experience working in the student accounts functional area at a college or university.
  • At least 1 year of experience working in financial aid.
  • Bachelor’s degree in a related field such as finance, accounting, or education.
  • Detail-oriented approach with the ability to manage multiple tasks and meet deadlines.
  • Ethical and professional conduct, including confidentiality and privacy of student information.
  • Excellent communication and interpersonal skills for providing clear and concise information to diverse audiences.
  • Experience with Microsoft and Google applications.

Nice to have

  • Relevant certifications or professional development in financial aid administration.

Culture & Benefits

  • Hybrid work schedule with Monday and Friday remote and Tuesday through Thursday in-office.
  • Medical, dental, and vision insurance.
  • 401(k) match and fertility benefits through Carrot.
  • Flexible time away and paid holidays.
  • In-office lunches and social events at the Atlanta office.
  • Opportunity to contribute to the development of a modern higher education model.

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