Sr. Collections Specialist

Location: Boston, United States of America; other listed locations include Washington DC, Philadelphia, and New York.

Target salary range: $100,000–$120,000 annually, varying by location and relevant experience. The position is eligible for overtime.

Company

hirify.global is a law firm serving investors, entrepreneurs, and companies across life sciences, private equity, real estate, technology, and financial industries through litigation, regulatory, advisory, and transaction services.

What you will do

• Manage day-to-day collections operations for assigned partners and support billing attorneys and partners with unpaid bill reviews.
• Contact clients about past-due accounts and invoices, respond to balance inquiries, and monitor payment arrangements for compliance.
• Partner with billing representatives, generate and distribute monthly client reminder statements, and ensure timely collections follow-up.
• Research unapplied payments, process client refunds when applicable, and provide backup for client audit letter responses.
• Conduct client credit review analyses and prepare reports and regular management updates on credit and collection matters.
• Identify process issues, implement solutions, meet deadlines, and take on additional responsibilities as needed.

Requirements

• Excellent organizational, interpersonal, communication, and writing skills.
• Ability to work with all levels of personnel, including Business Unit Leaders, Directors, and Chiefs.
• Ability to provide high-level customer service in a fast-paced environment.
• Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing effectively.
• Ability to understand, adhere to, enforce, and apply department policies and procedures.
• Proficiency in Microsoft Office.
• At least 3–5 years of experience with financial or billing software packages and Finance/Accounting organizational operations.

Nice to have

• Strong knowledge of Excel.
• Experience with the Aderant Expert billing system.

Culture & Benefits

• Global Operations environment focused on cross-functional learning, networking, collaboration, integrity, ingenuity, agility, and ambition.
• Health, dental, and vision insurance.
• Life and disability insurance, retirement and savings plan, and paid vacation, sick time, and holidays.
• Emergency backup child and adult care, wellness and assistance programs, employee discounts, and perks.
• Professional development, career advancement, and employee recognition opportunities.