Sales Development Representative (Software)

Location: Waterloo, Canada; remote workplace with a hybrid-flexible approach and occasional in-person attendance for employees within a comfortable travel distance of an office.

Salary: CAD 50,000–75,000 per year total target compensation, including base salary and variable incentive where applicable.

Company

hirify.global develops digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices.

What you will do

• Qualify marketing-generated sales leads using defined qualification criteria, with a primary focus on inbound lead response.
• Conduct outbound prospecting by phone, email, and social networking to identify prospective customers' needs, challenges, and interest.
• Schedule discovery meetings between sales-ready leads or prospects and Account Executives.
• Use prospecting and marketing automation tools, including SalesLoft, ZoomInfo, LinkedIn Navigator, and Pardot, to improve efficiency.
• Manage new contacts in Salesforce and maintain accurate data for long-term pipeline development.
• Provide knowledgeable service, build prospect relationships, and collaborate with cross-functional teams.

Requirements

• 2+ years of experience in sales or customer service roles and the ability to work under pressure.
• University degree or college diploma in Business, Marketing, or an equivalent qualification.
• Organized, self-starting, resilient, goal-oriented, and able to demonstrate initiative and follow-through.
• Strong analytical, relational, and negotiation skills, with excellent verbal and written communication.
• Critical-thinking ability and an interest in solving complex challenges.
• Comfort with change and motivation to develop new skills and build professional relationships.
• Proficiency in Microsoft Office and a solid understanding of social media tools such as LinkedIn and Twitter.

Nice to have

• Experience with a CRM system such as Salesforce.
• Familiarity with lead generation, lead follow-up, and lead tracking processes.
• Experience with lead prospecting software tools or chatbot monitoring.
• Proficiency in an additional European language.

Culture & Benefits

• Remote and hybrid-flexible work supporting productivity and work-life balance, with occasional office attendance based on team needs.
• Generous time-off policies, healthcare, and retirement benefits.
• Competitive compensation and reward and recognition programs.
• Volunteer opportunities and employee committees and resource groups.
• Learning and development support within a collaborative, customer-focused environment.
• Employment offers are contingent on satisfactory completion of a background check.

Hiring process

• Applicants may request accommodation throughout the hiring process.
• Selected candidates are subject to a background check.
• US applicants must be authorized to work in the United States; the company participates in E-Verify.