Staff Product Researcher (Fintech)

Location: Remote within Canada

Salary: CA$160,000–CA$180,000 per year, plus equity

Company

hirify.global builds fintech products that help Canadians spend smarter, save more, and build wealth.

What you will do

• Lead high-impact generative and evaluative research across multiple product areas.
• Identify user needs, behavioural patterns, unmet opportunities, and friction across the customer journey.
• Plan and conduct interviews, usability studies, concept tests, surveys, diary studies, journey mapping, and foundational research.
• Synthesize evidence into narratives, frameworks, recommendations, and product strategy insights.
• Build scalable research operations, including rituals, templates, repositories, recruitment practices, and research systems.
• Mentor cross-functional partners and explore responsible AI use for synthesis, pattern detection, documentation, and knowledge sharing.

Requirements

• Significant product research experience for consumer-facing digital products.
• Staff or senior-leadership individual contributor experience influencing product strategy across multiple teams or domains.
• Deep qualitative research expertise with the ability to combine qualitative and quantitative inputs.
• Strong problem framing, research-method selection, synthesis, storytelling, and stakeholder-influence skills.
• Experience improving research systems, operations, standards, or tools.
• Must be able to work remotely from Canada.

Nice to have

• Experience in fintech, banking, credit, payments, or other trust-sensitive consumer domains.
• Experience scaling research programs, participant communities, or research operations systems.
• Experience balancing user needs, business constraints, compliance, and technical complexity.
• Experience influencing product positioning, messaging, or go-to-market strategy through research.

Culture & Benefits

• Remote-first environment with asynchronous collaboration, flexible hours, coworking support, and an annual all-hands retreat.
• Competitive compensation, equity, comprehensive health benefits, parental top-up and leave policies.
• Generous vacation, wellness days, flex days, and holiday closure.
• Coaching and growth programs plus budgets for books, home-office setup, phone and internet, AI tools, and professional development.
• Collaborative, inclusive, accessible environment focused on autonomy, trust, and meaningful impact.