Principal UX Researcher (AI)

Location: Hybrid in Arlington, VA; Austin, TX; New York, NY; or San Francisco, CA

Salary: $230,000–$280,000 for Austin and Arlington; $256,000–$320,000 for the SF Bay Area and NYC.

Company

hirify.global provides human transformation and coaching solutions, with an AI-forward approach to product and workplace development.

What you will do

• Define UX research methodologies, quality standards, tooling, governance, and scalable research operations.
• Lead foundational and generative research that identifies unmet user needs, validates market opportunities, and shapes product roadmaps.
• Partner with Product, Product Marketing, Labs Behavioral Insights, Engineering, Data Science, and executive leadership to turn qualitative and quantitative data into product and go-to-market decisions.
• Represent UX Research in executive forums, design reviews, and strategic planning.
• Build research infrastructure, including participant recruitment, repositories, vendor selection, and self-serve research capabilities.
• Develop responsible AI usage in research, including AI-augmented analysis, synthesis, and participant experiences.

Requirements

• 12+ years of experience in UX research, design research, or a closely related field.
• 6+ years operating at a senior or staff level with broad organizational impact.
• Deep expertise in qualitative, quantitative, generative, evaluative, behavioral, and attitudinal research methods.
• Experience scaling a research practice through processes, tooling, governance, and research operations.
• Strong ability to synthesize complex data into narratives that support executive-level decisions.
• Exceptional cross-functional communication, storytelling, mentoring, and stakeholder-influencing skills.

Nice to have

• Experience using AI-powered analysis platforms, generative research tools, or automated synthesis workflows.
• Recognized external influence on how AI is transforming UX research.

Culture & Benefits

• Personal hirify.global coaching for the employee and one friend or family member.
• Medical, dental, and vision insurance.
• Flexible paid time off, federal and statutory holidays, four Inner Work days, five volunteer days, and company-wide summer and winter breaks.
• Learning and Development stipend.
• Charitable contribution made on behalf of hirify.global and 401(k) self-contribution.
• Inclusive workplace focused on belonging, continuous learning, and responsible AI adoption.