Financial Aid Training & Development Specialist (Financial Aid)

Location: Remote within the United States; hirify.global locations include Atlanta, Austin, and NYC. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship; H-1B transfers and TN visa sponsorship for eligible Canadian and Mexican citizens are supported.

Salary: $47,000–$64,000 annual base salary for candidates based in Atlanta; remote salaries are localized. The compensation package also includes equity.

Company

hirify.global provides online two-year degree programs with live, interactive classes and a focus on accessible higher education without student debt.

What you will do

• Design, deliver, and maintain onboarding and continuing education for Financial Aid staff.
• Develop training for financial aid technologies, system enhancements, workflow automation, and operational changes involving SIS, COD, NSLDS, FAFSA Partner Portal, hirify.globalwire, and related systems.
• Create and maintain training manuals, SOPs, job aids, reference guides, and knowledge-management resources with appropriate version control.
• Partner with Financial Aid Operations, Compliance, and Quality Assurance to align training with workflows, regulations, quality findings, and institutional policies.
• Monitor regulatory updates and incorporate applicable changes into training and documentation.
• Support audit, program review, monitoring, and external regulatory readiness through current staff guidance and documentation.

Requirements

• Bachelor’s degree in education, higher education administration, business, communications, organizational development, or a related field, or equivalent relevant experience.
• At least three years of experience administering Title IV financial aid and applying federal regulations in higher education.
• Experience developing and delivering training for adult learners, including onboarding and ongoing staff development.
• Ability to translate complex regulations and operational processes into clear, practical guidance, with strong presentation, facilitation, written, and verbal communication skills.
• Experience creating virtual instructor-led training materials, job aids, process documentation, and knowledge resources.
• Familiarity with SIS platforms, COD, NSLDS, FAFSA Partner Portal, or other financial aid systems; current NASFAA FAAC certification or ability to obtain it within the first year.

Nice to have

• Experience training staff during system implementations or operational change.
• Experience using quality assurance findings, audit results, or operational trends to shape training.
• Experience in an online, multi-state, or rapidly growing higher education environment.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) match and fertility benefits through Carrot.
• Flexible time away and paid holidays.
• Opportunity to contribute to accessible education and institutional integrity.