3 часа назад
Implementation Manager - Florida (Healthcare)
100 000 - 120 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Implementation Manager - Florida (Healthcare) (Digital Health/Healthcare IT): Leading the integration of AI-driven cardiac technology into customer accounts with an accent on implementation projects, end-user training, and end-to-end hospital workflow design. Focus on coordinating clinical and technical teams, managing go-live criteria, resolving field issues, and maintaining customer activation timelines.
Location: Field based in Tallahassee, Orlando, Naples, Miami, or Tampa, Florida, United States; up to 50% travel
Estimated base salary: $100,000–$120,000 per year, plus discretionary commission-based earnings.
Company
is a publicly traded medical technology company developing AI-driven, non-invasive solutions for diagnosing and managing coronary artery disease.
What you will do
- Lead implementation and integration of technology into new customer accounts.
- Manage implementation projects for new products and features across commercial and customer teams.
- Train end users and commercial teams on products and CT data requirements.
- Coordinate teams to map, document, and validate hospital workflows covering orders, scheduling, reading, and billing.
- Track customer feedback, complaints, resolutions, implementation risks, and activation timelines in the CRM system.
- Ensure go-live criteria are completed and provide critical support during and after activation.
Requirements
- BS, MS, or other relevant education in engineering or sciences.
- 3+ years of experience in a technical or clinical field with an advanced degree, or 5+ years of equivalent work experience.
- Project or program management experience.
- Extensive experience with EPIC and/or similar EMR systems.
- Knowledge of hospital operations and implementation of new technologies, including healthcare IT, PACS, CVIS, HIPAA requirements, or PHI protections.
- Strong communication, problem-solving, customer management, and multi-project coordination skills.
Nice to have
- Clinical or medical background.
- Experience in digital health, healthcare, or a regulated environment.
- Experience with Salesforce or another CRM tool.
- Cardiology, clinical imaging, or healthcare product experience.
Culture & Benefits
- Field-based customer-facing role with travel of up to 50%.
- Opportunity to work on AI-driven cardiac diagnostic and care technology.
- Commission-based earnings in addition to the estimated base salary.
- Equal opportunity employment committed to a respectful and inclusive workplace.
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