Business Systems Lead (Quote-to-Cash)

Location: Austin, Texas, United States; hybrid work with an average of 2 days per week in the local hirify.global office. Legal authorization to work in the United States is required for the duration of employment.

Base salary: $150,000–$177,000 USD per year, plus equity and benefits.

Company

hirify.global provides an employee experience SaaS platform used by companies to improve employee engagement, performance management, and team development.

What you will do

• Own the end-to-end technical design and evolution of Quote-to-Cash solutions across Salesforce, DealHub CPQ, DocuSign CLM, NetSuite, and the data warehouse.
• Build and configure complex Q2C workstreams using Salesforce development tools including Apex and Flow.
• Partner with Deal Desk, Finance, Pricing & Packaging, and Legal to translate business needs into scalable system designs.
• Drive the Q2C roadmap across multi-quarter programs, from problem definition through post-launch success.
• Reduce technical debt, establish design standards, and maintain critical downstream integrations.
• Create system documentation and mentor teammates on Q2C best practices.

Requirements

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or in a similar senior systems role, preferably in enterprise SaaS with subscription revenue.
• Deep hands-on expertise across the Quote-to-Cash lifecycle and its Deal Desk, Finance, Pricing & Packaging, and Legal requirements.
• Experience architecting and executing complex CPQ, CLM, and billing programs through hypercare.
• Hands-on Salesforce development experience.
• Experience implementing or operating DealHub CPQ and DocuSign CLM, or comparable enterprise CPQ/CLM tools.
• Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with progress toward advanced certifications.

Nice to have

• End-to-end DealHub CPQ implementation experience.
• Experience with advanced DocuSign CLM features, including CLM workflows, Gen, and Negotiate.
• Salesforce Application Architect, System Architect, or CPQ Specialist certification.
• NetSuite billing integrations, ARR or subscription analytics models, or experience in Deal Desk, Sales Operations, or Finance Operations.

Culture & Benefits

• Hybrid work model with regular collaboration from the local office.
• Equity through the Employee Share Option Program.
• Learning programs, coaching, quarterly refresh days, and an extended end-of-year break.
• Monthly wellbeing and lifestyle allowance, inclusive parental leave from day one, and five annual social impact days.
• MacBook and home workspace setup budget.
• Medical insurance for employees and families in the United States and United Kingdom.