COO (Supply Chain & Manufacturing)

Location: Remote - US; Miami, FL

Company

Golden Child is a Miami-based startup developing chef-crafted, science-backed pet nutrition products under human-grade quality standards.

What you will do

• Own end-to-end ingredient and packaging sourcing, supplier relationships, co-manufacturing, production planning, inventory, cold-chain logistics, fulfillment, and delivery.
• Build a resilient supplier and manufacturing network while maintaining quality, freshness, and customer experience.
• Improve gross margin and unit economics across sourcing, packaging, manufacturing, freight, fulfillment, waste, vendor terms, and operational efficiency.
• Build manufacturing infrastructure and evaluate dedicated capacity, vertical integration, and in-house production.
• Partner with Culinary, Veterinary Nutrition, R&D, and Product to commercialize new physical products from sourcing and costing through launch readiness.
• Develop quality, food-safety, forecasting, purchasing, inventory, fulfillment, and supply-chain visibility systems, including AI-enabled automation and decision support.

Requirements

• 10+ years of progressively senior experience in operations, supply chain, manufacturing, or a related field.
• Experience scaling a high-growth consumer business, preferably in food, beverage, supplements, or another operationally complex CPG category.
• Deep experience with manufacturing partners, supplier negotiations, sourcing, production planning, inventory, and logistics.
• Strong command of COGS, gross margin, and unit economics, with a record of materially improving them.
• Experience building operational systems during rapid growth and strong analytical and systems-thinking capabilities.
• Ability to combine executive-level strategy with hands-on problem solving and maintain high standards for product quality and customer experience.

Nice to have

• Experience evaluating or executing in-house manufacturing or vertical integration.
• Entrepreneurial and resourceful experience building at an early-stage company.

Culture & Benefits

• Full-time role within the Golden Child department.
• Direct collaboration with the CEO and Culinary, Veterinary Nutrition, Product, Finance, and Growth teams.
• Opportunity to build the operating platform for an early-stage business progressing toward national, omnichannel growth and future retail expansion.
• Commitment to a diverse and inclusive workforce and equal employment opportunity.