Business Operations Specialist

Location: Portugal, Remote

Salary: €32,725–€38,500 EUR national pay range

Company

hirify.global provides commerce infrastructure that helps brand manufacturers, distributors, and retailers collaborate and improve their digital shelf performance across more than 80 countries.

What you will do

• Coordinate services capacity planning, consultant availability, workload tracking, scheduling, and project assignments in Kimble.
• Process and triage incoming GTM enablement and operational requests, coordinating distribution and tracking completion.
• Support cross-functional handoffs between Sales, Marketing, Global Services, and Revenue Operations.
• Use Google Sheets to consolidate operational data, build tracking templates, and prepare capacity, pipeline, and performance reports.
• Maintain SOPs, services playbooks, workflow guides, change logs, and enablement knowledge bases in Confluence and Google Docs.
• Provide administrative and first-line support across Salesforce, Kimble, Gong, and Jira, escalating complex configuration issues.

Requirements

• Strong organizational skills and a collaborative approach to operational coordination.
• Ability to track staffing, capacity, utilization, scheduling, and operational requests accurately.
• Experience or working knowledge of Google Sheets and routine operational reporting.
• Ability to coordinate deal handoffs, maintain documentation, and provide process guidance across teams.
• Ability to work remotely from Portugal.

Culture & Benefits

• Inclusive, equitable, and diverse working environment.
• Market-based compensation adjusted proactively to reflect changing conditions.
• Full-time employees receive equity through stock options.
• Total Rewards plan includes health and medical benefits, paid time off, and additional benefits.
• Headquarters in Boston with hubs in Lisbon and Sydney.

Hiring process

• Potential reference checks may be conducted with provided contacts.
• Next steps are communicated by hirify.global Talent through an official @hirify.global.com address.