Revenue and Customer Operations Manager (SaaS)

Location: Remote within the United States; employees may work from home or company-paid coworking spaces. hirify.global also hires across Canada, the UK, the Philippines, and Romania, but cannot currently hire in Quebec, Northern Ireland, or Hawaii. In-person gatherings take place a few times per year.

Base salary: $118,960–$178,440 annually, with eligibility for a 10% bonus.

Company

hirify.global provides compensation intelligence through market data and AI-powered technology, including its Intelligence Cloud products Ascent, JobNav, and Paycycle.

What you will do

• Partner with GTM leadership to drive planning, performance tracking, and operational execution across Sales, Account Management, and Customer Success.
• Build dashboards, reporting suites, forecasting models, segmentation models, and KPI reporting for pipeline, bookings, retention, and growth.
• Design and deploy workflows and system automations in Salesforce and related tools with Business Systems.
• Own recurring MBRs, QBRs, pipeline reviews, and executive reporting packages.
• Drive territory design, quota modeling, book-of-business alignment, and funnel-efficiency improvements.
• Project manage cross-functional GTM initiatives from discovery through rollout, including quota and territory changes, new GTM motions, and team realignments.

Requirements

• 6–8+ years of experience in Revenue Operations, Sales Strategy, FP&A, or Management Consulting; SaaS or recurring-revenue experience is preferred.
• Deep familiarity with GTM motions across Sales, Account Management, and Customer Success.
• Expert Excel skills, including data modeling, nested formulas, charting, Power Query, dynamic arrays, and large multi-tab models.
• Strong proficiency in Salesforce; admin-level knowledge is a plus.
• Fluency with an analytics or reporting tool such as Looker, Tableau, or Power BI.
• Experience managing complex projects, collaborating cross-functionally, and communicating insights to senior leaders.

Culture & Benefits

• Remote-first work model with flexible home or coworking arrangements and an annual remote-work stipend.
• Flexible paid time off and 14 paid company holidays.
• Medical, dental, vision, life, and disability insurance, with coverage paid up to 100% by hirify.global.
• 401(k) program with an immediately vested company match, plus HSA and FSA options.
• Sixteen weeks of paid parental leave and supplemental health benefits.
• Learning and development programs, executive AMA access, employee resource groups, volunteer hours, and a continuous feedback culture.