Technical Account Manager (Enterprise)

Location: On-site in London, UK or NYC, US

Company

hirify.global is a Series A startup building an AI operating system designed to help large enterprises modernize complex, legacy SAP-based systems.

What you will do

• Lead hands-on technical deployments for strategic enterprise accounts.
• Manage the full post-sale customer lifecycle, from onboarding to long-term partnership.
• Identify and surface expansion opportunities within existing accounts.
• Build scalable tooling, playbooks, and onboarding flows to improve customer capacity.
• Collaborate directly with the product team to influence the platform roadmap based on real-world usage.

Requirements

• 2+ years of experience working with customers in a technical capacity, such as forward-deployed engineering or technical account management.
• Solid understanding of enterprise technology, ERP systems, or similarly complex software environments.
• Strong commercial instinct with the ability to identify growth opportunities.
• Proven ability to build processes while remaining hands-on with customer work.
• Low-ego, self-aware approach to problem-solving in complex technical environments.
• Must be based in or able to work on-site in London or NYC.

Culture & Benefits

• Talent-dense, high-velocity team environment.
• Direct impact on the company's product and operational strategy.
• Visa sponsorship available for qualified candidates.
• Commitment to building diverse teams.