Global Account Manager EMEA (Cloud Infrastructure)

Location: Remote within the EMEA region; candidates must be located in EMEA. London, England, United Kingdom is listed as the job location.

Company

hirify.global builds intelligent infrastructure control planes for the Agentic AI Era and is the creator and primary maintainer of Crossplane, serving Fortune 500 companies and platform engineering teams worldwide.

What you will do

• Own a portfolio of global enterprise accounts with accountability for net revenue retention and expansion targets.
• Build executive relationships across IT, platform engineering, and C-level stakeholders.
• Develop account plans connecting customer objectives with hirify.global’s platform capabilities and identifying expansion opportunities.
• Lead renewal and upsell negotiations with Legal, Finance, Customer Success, and other partners.
• Drive platform adoption and measurable customer value with Solutions Engineering, Solutions Architecture, and Customer Success.
• Manage account risk, forecasting, health scoring, customer reviews, conferences, and coordinated handoffs with Account Executives.

Requirements

• At least 8 years of relevant experience managing and growing global enterprise accounts.
• Experience with complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
• Background in cloud, infrastructure, platform, or developer tooling, with the ability to communicate credibly with engineers and architects.
• Experience creating account plans that connect customer outcomes, product value, and commercial growth.
• Strong commercial acumen, executive communication, program management, and organizational skills.
• Experience with value-based selling frameworks and MEDDPICC qualification in post-sale account management and expansion.

Nice to have

• Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure.
• Experience with usage-based or consumption pricing models.
• Experience at a Series A or B infrastructure or developer tools company.
• Established relationships in the platform engineering or cloud architecture community.

Culture & Benefits

• Work in a fast-moving, early-stage environment where the operating playbook is still being developed.
• Help shape growth strategies in a product-led company using usage-based models.
• Collaborate with engineering, product, marketing, solutions, legal, finance, and customer success teams.
• Represent hirify.global in executive business reviews, customer events, industry conferences, and onsite visits as needed.