Customer Retention Sales Specialist (Cloud Services)

Location: Bangkok, Thailand

Company

hirify.global provides technology products and solutions supported by cloud, enterprise software, and IT infrastructure capabilities.

What you will do

• Collaborate with sales, product management, and technical teams to align customer requirements with product capabilities.
• Deliver advanced technical demonstrations and answer complex questions from prospective customers.
• Analyze competing products and provide positioning insights to the sales team.
• Design and manage proof-of-concept projects that demonstrate solution feasibility and value.
• Help customers build ROI-focused business cases, identify risks, and address solution concerns.
• Gather customer feedback, support product improvements, and train sales teams and presales consultants.

Requirements

• Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent experience.
• Typically 4–7 years of experience in technical selling, consultative selling, account management, or a related field.
• Knowledge of cloud computing, cloud services, APIs, enterprise application software, SaaS, IT infrastructure, and virtualization.
• Experience with technical demonstrations, presales, customer success management, sales processes, and product management.
• Effective communication, customer centricity, results orientation, learning agility, and digital fluency.

Culture & Benefits

• Full-time employment in Thailand.
• Cross-functional collaboration with sales, product, and technical teams.
• Opportunity to influence product development through customer feedback and requirements.
• Role may provide direction to team activities or project work.