15 часов назад
Admissions Counselor
52 000 - 60 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Admissions Counselor (Student Recruitment/Sales): Guiding prospective students through the admissions and enrollment process by phone, text, and email with an accent on empathetic communication, student assessment, and persistent follow-up. Focus on conducting admissions interviews, managing a high-volume outreach pipeline, resolving objections, and maintaining accurate CRM documentation across Admissions, Financial Aid, and Onboarding.
Location: Austin, Texas, United States; hybrid schedule with in-office attendance Tuesday–Thursday. Candidates must be located in or near the Austin area. Available schedules are Sunday–Thursday or Tuesday–Saturday, from 10:00 AM to 7:00 PM CT.
Salary: $52,000–$60,000 per year plus equity grant.
Company
is an accredited two-year college providing live online classes, business and AI education, dedicated advising, tutoring, and career or university transfer support.
What you will do
- Build trust with prospective students through student-centered conversations by phone, text, and email.
- Conduct admissions interviews to understand students’ goals, motivations, readiness, and potential barriers.
- Explain the program, schedule, expectations, application process, and enrollment steps.
- Manage a personal outreach pipeline with 80+ daily calls, structured follow-ups, interviews, and application support.
- Identify and address confusion, objections, emotional stress, and other challenges with clarity and care.
- Maintain accurate notes and documentation in Salesforce and support handoffs between Admissions, Financial Aid, and Onboarding.
Requirements
- Bachelor’s degree.
- Clear, confident phone communication and strong written follow-up skills.
- Ability to manage high-volume outreach, follow-up, metrics, and performance targets.
- Familiarity with Salesforce, Google Sheets, or other CRM tools, or willingness to learn.
- Warm, resilient, organized, coachable, and comfortable working in a fast-paced, goal-oriented environment.
- Must already be authorized to work in the United States without requiring new H-1B sponsorship.
Nice to have
- Experience in admissions, recruitment, sales, or another student- or customer-facing role.
Culture & Benefits
- Hybrid work schedule: Monday and Friday remote, Tuesday–Thursday in-office.
- Medical, dental, and vision insurance.
- 401(k) match and fertility benefits through Carrot.
- Flexible time away and paid holidays.
- Opportunity to contribute to a technology-enabled education model focused on student outcomes.
- H-1B transfers are supported, and TN visa sponsorship is available for eligible Canadian and Mexican citizens.
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