24 часа назад
Senior Manager, Instructor Community & Excellence (Healthcare Education)
125 000 - 145 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager, Instructor Community & Excellence (Healthcare Education): Building instructional quality systems, coaching infrastructure, and instructor community programs across entry-level healthcare certificate programs with an accent on faculty development, classroom impact measurement, and operational consistency. Focus on leading instructor quality teams, connecting performance data to student outcomes, and experimenting with AI-enabled coaching and observation tools.
Location: Hybrid in New York City, with in-office work on Tuesday, Wednesday, and Thursday
Salary: $125,000–$145,000 base salary annually, plus equity
Company
is an education and workforce platform that trains healthcare workers and partners with major US health systems to build healthcare talent pipelines.
What you will do
- Define instructional quality standards across Medical Assistant, Pharmacy Tech, Patient Care Tech, and related entry-level healthcare certificate programs.
- Build observation rubrics, coaching workflows, feedback cadences, and instructor development systems.
- Build and motivate a faculty community through virtual connection, best-practice sharing, recognition, and feedback programs.
- Develop self-serve tools and dashboards showing pass rates, student engagement, cohort progress, and other classroom impact metrics.
- Lead a Cohort Logistics Manager and 2–3 Instructor Quality Specialists while overseeing the broader faculty network.
- Partner with Curriculum, Product, and Growth teams on program changes, cohort scheduling, curriculum improvements, and new program launches.
Requirements
- 5+ years of experience in instructional quality, curriculum, or education operations.
- Experience managing a large team or network of contractors or adjunct instructors.
- Background as a teacher and strong communication, coaching, and group leadership skills.
- Experience building observation rubrics, coaching workflows, and performance-tracking systems from scratch.
- Ability to operate independently in an ambiguous, fast-moving environment.
- Experience in healthcare education and fluency with LMS platforms are required capabilities for the role.
Nice to have
- Experience at an early-stage or Series A–C startup.
- Experience using data to drive instructional quality decisions.
Culture & Benefits
- Mission-driven, fast-paced environment centered on care, learning quickly, collaboration, and ownership.
- Meaningful equity stake.
- Subsidized medical, dental, and vision insurance options.
- 401(k), FSA, HSA, and commuter benefits.
- Learning stipend, open vacation policy, 15 days of suggested annual PTO, and 15 work-from-anywhere days.
- Company closure during the last week of December and 10 public holidays observed in 2026.
Hiring process
- Introductory call with Talent Acquisition.
- Hiring Manager interview and take-home assignment.
- Virtual panel interview followed by an on-site panel interview.
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