International Student Enrollment Coordinator (Education)

Location: Candidate must work a fixed 8-hour shift from 9:00 AM to 6:00 PM US Pacific Time, Monday to Friday.

Company

Mission-driven higher education organization helping international students navigate university applications and compliance requirements in the United States.

What you will do

• Handle inbound calls from international students seeking guidance on university applications and admissions.
• Follow up on online form submissions through strategic outbound calls and engage with prospective students.
• Conduct cold calls and consultative conversations to convert prospects into enrolled students.
• Explain admissions procedures, compliance policies, documentation requirements, and timelines.
• Maintain culturally sensitive communication, track application progress, and document interactions in CRM systems.
• Collaborate with colleagues to meet conversion targets and maintain customer satisfaction.

Requirements

• Availability to work a fixed schedule from 9:00 AM to 6:00 PM Pacific Time, Monday to Friday.
• Excellent spoken and written English communication skills.
• Previous experience in customer support, education recruitment, admissions, sales, or student advisory roles; 3–4+ years of customer support experience is preferred.
• Self-motivated, proactive, adaptable, and able to learn quickly in a fast-paced environment.
• Reliable high-speed internet and a quiet work environment with minimal background noise.
• A bachelor's degree is preferred; candidates without a completed degree may also be considered.

Nice to have

• Experience in education recruitment, university admissions, sales, or student advising.
• At least two years of commitment to working in the education industry.

Culture & Benefits

• Full-time schedule of 40 hours per week with a one-hour unpaid break.
• Opportunity to support students from diverse cultural backgrounds.
• Work in a fast-paced environment focused on student success and customer satisfaction.

Hiring process

• Client interview includes a brief mock sales conversation.
• The assessment evaluates communication style, consultative approach, and ability to provide clear, value-driven guidance.