IT Support Engineer (Fintech)

Location: On-site in New York City, United States; candidates located in or open to relocating to the listed location are encouraged to apply.

Salary: $80,000–$95,000 per year, plus equity.

Company

hirify.global is a Series B financial technology company that automates the management of private investments through a platform for standardized investment data, documents, and insights.

What you will do

• Manage the full device lifecycle, including provisioning, deprovisioning, MDM profiles, audits, patching, and asset health.
• Provide technical support for macOS and Windows issues, software failures, performance problems, connectivity, and email client configuration.
• Manage identity and access operations, including account lifecycle, quarterly access reviews, SSO configuration, and service tracking.
• Monitor and maintain conference room devices and audio/visual equipment.
• Maintain MDM scripts and collaborate with application administrators to improve IT workflows and operational efficiency.

Requirements

• Strong experience with device management, MDM, EDR, and patch management.
• Proficiency with macOS and Windows internals, configuration policies, shell scripting, and administration tools.
• Experience configuring enterprise switches and routers and troubleshooting 802.3 and 802.11 issues.
• Ability to independently diagnose and resolve complex technical issues across macOS and Windows environments.
• Strong communication skills for supporting technical and non-technical stakeholders.
• Knowledge of SSO configuration, user lifecycle management, corporate IT processes, asset governance, scripting, and automation.

Culture & Benefits

• In-person collaboration in a New York City office environment.
• High-impact responsibilities within a small, fast-growing team.
• Supportive team community built on trust and collaboration.
• Lunch provided in the office.
• Equity included in the compensation package.