Partner Operations Manager (Fintech)

Location: San Francisco, United States; hybrid work model with in-office attendance required Tuesdays, Wednesdays, and Thursdays. Remote placement will not be considered. Local hours in Pacific Time are required. Relocation is offered based on the actual job level.

Salary: $109,000–$128,000 annual base salary, with potential equity awards and an annual bonus.

Company

hirify.global provides focused, mobile-first financial services and personal lending products designed to help consumers make financial progress.

What you will do

• Build and improve scalable operating workflows for partner onboarding, launches, marketing changes, product enhancements, compliance reviews, and ongoing partner management.
• Coordinate cross-functional delivery plans across Product, Engineering, Credit, Risk, Operations, Compliance, Legal, Finance, Marketing, and Analytics.
• Manage milestones, dependencies, approvals, risks, decisions, launch readiness, and open items through resolution.
• Coordinate regulatory examinations, audits, compliance reviews, control activities, evidence collection, deadlines, and remediation tracking.
• Maintain a source of truth for partner agreements, product configurations, technical requirements, approvals, decisions, and operating procedures.
• Monitor partner and business performance, lead operating cadences, communicate executive updates, and improve manual processes with AI and automation where appropriate.

Requirements

• 4+ years of experience in partner operations, business operations, program management, implementation, or a related field in fintech, banking, consumer lending, or a high-growth technology company.
• Bachelor’s degree in a related field or equivalent work experience.
• Experience building operational workflows, playbooks, governance structures, documentation systems, and repeatable processes.
• Strong program management skills, including dependency, risk, priority, and stakeholder management in ambiguous situations.
• Experience supporting audits, regulatory examinations, compliance reviews, third-party oversight, or documentation-intensive control processes.
• Ability to interpret dashboards and performance reports, investigate trends and anomalies, and turn data into practical recommendations.

Nice to have

• Experience with unsecured personal loans or other consumer credit products.
• Experience across a regulated financial institution and a fast-paced fintech or technology environment.
• Familiarity with digital lending funnels, partner integrations, APIs, and third-party marketing or distribution channels.
• Knowledge of third-party risk management, marketing compliance, and consumer lending regulations.

Culture & Benefits

• In-person collaboration within a hybrid working model.
• Medical, dental, and vision plans for employees and their families.
• 401(k) match, health and wellness programs, and flexible time off for salaried employees.
• Up to 16 weeks of paid parental leave.
• Travel to hirify.global offices or other locations as needed.

Hiring process

• Selected interviews may be recorded, transcribed, and summarized using AI tools.
• Candidates may opt out of recording, transcription, and summarization before scheduled interviews.