Platform Growth Lead (Fintech)

Location: San Francisco, CA, United States; hybrid

Salary: $170,000–$240,000 OTE annually, plus equity grant

Company

hirify.global builds financial technology that helps small businesses access funding, spend management, and savings tools through the platforms they already use.

What you will do

• Lead post-sale onboarding, engagement, retention, and growth for strategic platform customers.
• Drive account expansion through increased loan origination, product adoption, new integrations, marketing initiatives, and access to additional user segments.
• Monitor account health, capital origination performance, product adoption, customer satisfaction, and other KPIs.
• Diagnose issues affecting growth and coordinate with internal teams and partners to resolve them.
• Lead or support quarterly business reviews and influence partners on growth, go-to-market, and product initiatives.
• Share partner feedback with Product, Engineering, Support, and Platform Partnerships to improve the partner experience.

Requirements

• At least 5 years of experience in customer success or partnerships, preferably with mid-market or enterprise accounts.
• Experience managing multi-threaded, client-facing relationships for technical products, including relationships with director-level partners.
• Experience leading technical conversations and influencing internal and external teams.
• Proven success achieving revenue-based targets and driving account expansion.
• Outstanding verbal and written communication skills and strong partner presence.
• Ability to navigate data and stakeholder relationships to identify solutions.

Nice to have

• Familiarity with API-driven and other technical products.
• Experience building business cases for strategic account decisions.
• Experience working with executive or C-suite stakeholders.
• Experience collaborating cross-functionally to solve account issues and improve partner experience.
• Experience with product marketing or go-to-market strategy.

Culture & Benefits

• Work-from-home flexibility within the hybrid arrangement.
• Medical, dental, and vision insurance.
• Unlimited paid time off and paid parental leave.
• 401(k), commuter benefits, and employee assistance program.
• Free lunches and equity grant.