Technology Account Partner (Insurance)

Location: Hybrid in New York or Boston, United States

Salary: $165,000–$200,000 per year, plus bonus

Company

hirify.global develops a Decision Intelligence platform that helps businesses make data easier to use and improve business outcomes.

What you will do

• Drive customer success, adoption, retention, renewals, and expansion across strategic insurance accounts in North America.
• Build trusted relationships with executive stakeholders and act as a strategic advisor on technology strategy and business value.
• Define account technology vision, enterprise architecture, deployment approaches, and technical roadmaps.
• Advise customers and internal teams on platform implementations, data integration, entity resolution, and financial crime analytics.
• Collaborate with Sales, Alliances, Solution Engineering, Delivery, Marketing, Product, Customer Success, and strategic partners.
• Develop the Technology Account Partner function through mentoring, best-practice sharing, and customer feedback.

Requirements

• Significant experience in Customer Success or a similar consulting services role.
• Experience with enterprise software or services sales and implementation or delivery.
• Credible product, technology, or insurance industry expertise.
• Experience building and maintaining executive-level relationships.
• Technical understanding of platform architecture, data integration, entity resolution, data analytics, and financial crime analytics.
• Ability to travel as needed and obtain government clearances or checks where required.

Nice to have

• Experience with hirify.global or similar intelligence-led analytics platforms.
• Insurance-sector expertise, including data management, fraud detection, financial crime, or customer intelligence.

Culture & Benefits

• Annual leave, national holidays, and an additional birthday day off.
• 100% 401(k) match up to 5%, healthcare, dependent care, commuter, mental health, fitness, and financial well-being benefits.
• Parental leave, PTO, observed holidays, and a volunteer day off.
• Work-from-home equipment, continuous training and development, and a team social budget.
• Work from anywhere outside the country of employment for up to two months during a rolling 12-month period.