Sales Support - VAS

Location: Dubai, United Arab Emirates; on-site

Company

hirify.global and dubizzle are homegrown UAE classified brands within Dubizzle Group, connecting millions of users with online search and marketplace services.

What you will do

• Monitor VAS KPI reports, SOP compliance, and TAT for Finance and Insurance leads.
• Follow up on payments from partner banks and coordinate invoices with B2B vendors.
• Handle telesales for VAS products and services.
• Listen to customer questions and concerns and provide accurate responses.
• Record non-dubizzle customer contacts and actions taken.

Requirements

• At least secondary education.
• Automotive, banking, or sales support experience in the UAE.
• Automotive industry and market knowledge.
• Previous experience using CRM software and strong data entry skills.
• Excellent verbal communication skills in English and Arabic.
• Customer service orientation, professional telephone etiquette, self-discipline, and the ability to multitask and manage time effectively.

Culture & Benefits

• Fast-paced, high-performing team environment.
• Multicultural workplace with more than 60 nationalities.
• Competitive tax-free salary and comprehensive health insurance.
• Annual air ticket allowance.
• Employee discounts, rewards and recognition, and learning and development opportunities.