Specialist - Business Operations (Client Administration)

Location: MBZ City, Abu Dhabi, United Arab Emirates

Company

hirify.global's CPX business operates in the B2B technology and cybersecurity space, supporting sales enablement and commercial operations.

What you will do

• Design and manage sales training curricula, onboarding plans, enablement calendars, coaching programs, and knowledge-sharing sessions.
• Govern pipeline quality, CRM data hygiene, sales stages, forecast processes, and pipeline health metrics.
• Support opportunity qualification, deal reviews, approval governance, escalation management, and sales process improvements.
• Own and support client portal onboarding, including access setup, ownership, milestone tracking, and compliance monitoring.
• Coordinate operating rhythms such as forecast calls, pipeline reviews, business planning cycles, and cross-functional deal meetings.
• Bridge Sales with Marketing, Product, Finance, Delivery, and Commercial Operations stakeholders.

Requirements

• 5+ years of experience in sales enablement, sales operations, or commercial operations within a B2B technology or cybersecurity environment.
• Experience developing sales training programs and onboarding sales hires.
• Knowledge of sales processes, pipeline management, forecasting, CRM governance, and data hygiene.
• Ability to create sales analytics, dashboards, reports, and clear presentations for business audiences.
• Strong communication and stakeholder management skills, including influencing without authority.
• Highly organized, detail-oriented, proactive, and able to manage multiple priorities in a fast-paced commercial environment.

Nice to have

• Advanced Excel skills.
• Familiarity with Microsoft Dynamics or data visualization tools.

Culture & Benefits

• Individual contributor role reporting to the Senior Manager – Commercial Operations.
• Cross-functional collaboration across Sales, Marketing, Product, Finance, Delivery, and Operations.
• Focus on structured sales execution, operational alignment, and predictable revenue growth.