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4 дня назад

Regional Operations Director (Data Center)

Формат работы
onsite
Тип работы
fulltime
Грейд
director
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Regional Operations Director (Data Center): Overseeing facility operations across regional data centers, managing internal and external resources, and ensuring reliable customer service with an accent on critical facilities, environmental systems, compliance, and capacity management. Focus on leading operational teams, resolving customer issues, managing budgets and audits, and delivering implementation support for key accounts.

Location: Sterling, VA, United States; onsite

Company

hirify.global operates data centers supporting digital infrastructure and customer technology services.

What you will do

  • Oversee facility operations teams across all data centers in the region, including staffing, scheduling, training, performance management, and procedures.
  • Support customer implementations, review contract terms, coordinate vendors, track project costs, and report project health.
  • Manage environmental services and critical facility systems including air, power, fire, access, monitoring, and maintenance.
  • Maintain capacity, asset, access, security, subcontractor, and operational reporting processes.
  • Lead regulatory compliance activities, including business continuity updates, SAS 70, SOX, and SOC 2 audits.
  • Own customer issue resolution, emergency communications, post-mortems, budgeting, forecasting, and strategic operational initiatives.

Requirements

  • 7+ years of experience managing critical facilities, preferably in a data center environment.
  • 10+ years of supervisory or personnel management experience.
  • Bachelor’s degree in Computer Science, Business Administration, or a related field; equivalent experience may substitute.
  • Strong customer service, ownership, communication, organizational, leadership, and process-improvement skills.
  • Ability to develop and document procedures, train personnel, resolve issues, and manage multiple priorities under pressure.
  • Ability to work onsite in Sterling, Virginia, with Monday–Friday scheduling, emergency on-call responsibilities, 15% travel, and the ability to lift 50 pounds.

Culture & Benefits

  • Collaborative environment focused on accountability, respect, commitment, and operational excellence.
  • Health, dental, and vision insurance, plus life and disability insurance.
  • Mental health resources and an employee assistance program.
  • Performance bonus and 401(k) retirement plan with company match.
  • Paid time off and holidays.

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