Senior Manager (AI Data Center Operations)

Location: On-site in Dallas, Texas, United States; supports a 24/7/365 operation and off-hours escalations.

Salary: $175,000–$200,000 per year plus bonus and restricted stock units.

Company

hirify.global builds and operates AI-optimized data centers and energy infrastructure for high-density AI workloads.

What you will do

• Lead 24/7/365 Facility Remote Operations Center operations, including staffing, scheduling, shift coverage, and performance management.
• Build and improve monitoring protocols, escalation procedures, SOPs, emergency runbooks, and escalation matrices for facility alarms and events.
• Oversee monitoring of electrical distribution, backup power, mechanical cooling, fire/life safety, BMS, DCIM, and EPMS systems.
• Manage detection, notification, escalation, documentation, root cause analysis, and after-action reviews for critical facility incidents.
• Coordinate with Data Center Operations, Critical Facilities Engineering, Construction/Commissioning, Security, vendors, and leadership.
• Recruit, train, and develop ROC staff while improving automation, tooling, and alarm management processes.

Requirements

• 5+ years of data center operations experience with direct responsibility for critical facility uptime.
• Strong knowledge of MEP systems, electrical distribution, generators, UPS, and air- and liquid-cooled systems in high-density AI/HPC data centers.
• Experience working in shift-based 24/7 operations, including rotating schedules, staffing, and people management.
• Experience with incident management, escalation procedures, root cause analysis, and DCIM, BMS/EPMS, or similar monitoring platforms.
• Strong communication skills for translating technical facility issues into actionable information.
• Must be able to work on-site in Dallas, Texas and support a 24/7 operation, including off-hours escalations.

Nice to have

• Hyperscale, colocation, or AI/GPU-cluster data center operations experience.
• CDCP, CDCS, CDCE, DCPRO, or equivalent certification.
• Experience building or scaling a remote or centralized operations function.
• Experience with liquid cooling infrastructure and geographically distributed critical infrastructure portfolios.
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related technical field, or equivalent practical experience.

Culture & Benefits

• Competitive compensation, bonus, equity, and restricted stock units.
• Paid time off, holidays, leave programs, and parental leave.
• Health, dental, vision, life, disability, and mental health support.
• HSA contributions and a 401(k) plan with company match up to 4% of salary.
• Professional development, tuition reimbursement, commuter benefits, cell phone stipend, meals allowance, and travel insurance.