Strategic Account Manager (AI)

Location: New York, San Francisco, or remote within the United States

Compensation: $150,000–$180,000 OTE plus equity

Company

hirify.global is an AI search and brand-growth platform that helps companies get discovered, recommended, and trusted across platforms such as ChatGPT, Claude, and Gemini.

What you will do

• Own client relationships and communication across the full Managed Services lifecycle, from deal signature through renewal.
• Drive retention by maintaining account health, delivery momentum, and a clear connection between work and business outcomes.
• Manage timelines, trackers, weekly calls, status updates, client inputs, and delivery cadence across complex engagements.
• Lead the reporting narrative with the AEO Strategist, including monthly reporting and ongoing revenue tie-back.
• Surface blockers and timeline risks immediately, coordinate cross-functional delivery teams, and maintain accountability.
• Build trusted executive relationships and identify opportunities to expand hirify.global services within customer organizations.

Requirements

• Strong track record of high performance at a tier-one consulting firm or high-touch professional services organization.
• Experience fully owning initiatives and presenting to senior executives as an advisor.
• Experience managing complex, multi-workstream engagements with cross-functional delivery teams.
• Strong operational discipline, including same-day recaps, live trackers, proactive follow-up, and clear escalation.
• Working knowledge of SEO and AEO sufficient to communicate with marketing executives and translate strategy into business language.
• Experience with multi-stakeholder account management, agency relationships, embedded partner models, or internal champions.

Nice to have

• Experience building delivery processes such as cadence structures, handoff protocols, or QBR motions.
• Experience at an AI-native company or during a major platform shift.

Culture & Benefits

• Extreme ownership, quality, curiosity, respectful candor, and a focus on making customers successful.
• Equity in a fast-growing startup.
• Competitive benefits tailored to location.
• Flexible time off and parental leave.
• Fast-moving, collaborative, and technically curious team environment.