Enterprise Account Manager (AI)

Location: Remote within the continental United States

Salary: $250,000 OTE base salary

Company

Jasper provides an enterprise Marketing AI platform that helps marketing teams orchestrate AI agents across campaigns, personalization, localization, and compliance.

What you will do

• Manage a focused portfolio of enterprise customers and serve as a trusted strategic advisor.
• Drive platform adoption, user enablement, measurable customer outcomes, retention, renewals, and expansion revenue.
• Develop account engagement strategies and strategic plans aligned with customer business goals.
• Lead executive business reviews, roadmap discussions, renewal cycles, and expansion opportunities.
• Forecast and manage the renewal and expansion pipeline while identifying risks proactively.
• Collaborate with Sales, Support, Product, Engineering, and Legal to resolve escalations and represent customer feedback in product decisions.

Requirements

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts.
• Proven success driving renewals, retention, and expansion revenue in large, complex organizations.
• Strong discovery, demo, communication, and presentation skills with confidence engaging executive audiences.
• Technical fluency with SaaS platforms and enterprise systems, including APIs, integrations, and security.
• Strong business acumen and the ability to connect customer goals with Marketing AI impact.
• Must be located within the continental United States.

Nice to have

• Experience selling services or value-based solutions.
• Curiosity about AI and enthusiasm for helping global brands innovate.

Culture & Benefits

• Health, dental, and vision coverage from the first day for employees and their families.
• 401(k) program with up to 2% company matching and equity grant participation.
• Flexible PTO with a $900 annual FlexExperience budget.
• $1,800 annual FlexWellness budget and a home office setup budget.
• $1,500 annual learning and development stipend and 16 weeks of paid parental leave.