Enterprise Account Manager (Marketing AI)

Location: Fully remote, open to candidates located within the continental United States

Salary: $250,000 OTE

Company

Jasper provides a marketing agents platform that helps enterprises orchestrate AI agents for campaign execution, personalization, localization, and compliance with enterprise-grade governance.

What you will do

• Manage a focused portfolio of enterprise customers and serve as a strategic advisor and product expert.
• Drive platform adoption, user enablement, verified outcomes, retention, renewals, and expansion revenue.
• Develop account plans, engage executive stakeholders, and identify new use cases and growth opportunities.
• Lead renewal and expansion cycles from discovery through close, collaborating with Product and Legal.
• Deliver strategic business reviews, QBRs, roadmap discussions, and executive touchpoints focused on ROI and innovation.
• Represent customer feedback internally and collaborate with Sales, Support, Product, and Engineering to resolve escalations and influence the product roadmap.

Requirements

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts.
• Proven success driving renewal, retention, and expansion revenue in large, complex organizations.
• Strong discovery, demonstration, communication, and presentation skills for executive audiences.
• Technical fluency with SaaS platforms and enterprise systems, including APIs, integrations, and security.
• Strong business acumen and the ability to connect customer goals with Marketing AI impact.
• Curiosity about AI and enthusiasm for helping global brands innovate with the platform.

Nice to have

• Experience selling services or value-based solutions.

Culture & Benefits

• Comprehensive health, dental, and vision coverage from the first day for employees and their families.
• 401(k) program with up to 2% company matching and equity grant participation.
• Flexible PTO with a $900 annual FlexExperience budget and a $1,800 annual FlexWellness budget.
• Home office setup budget and a $1,500 annual learning and development stipend.
• 16 weeks of paid parental leave and a commitment to an inclusive, diverse workforce.