обновлено 7 дней назад
General Manager, London (Hospitality)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
General Manager, London (Hospitality): Leading Sonder properties in London by delivering upscale guest experiences, driving growth, maximizing revenue, and controlling operating costs with an accent on hospitality operations, team leadership, and property performance. Focus on building high-performing local teams, managing landlord and property-owner relationships, navigating regulatory requirements, and solving operational challenges across a dynamic market.
Location: London, England
Company
is a global hospitality brand offering design-forward apartments and boutique hotels with tech-enabled guest services across more than 40 markets.
What you will do
- Lead assigned properties and deliver upscale guest experiences aligned with ’s brand promise.
- Recruit, build, and manage a high-performing local hospitality team.
- Forecast targets, track performance, maximize profitability, and control operating costs.
- Translate company goals into local operational plans and scalable initiatives.
- Build relationships with Sales, Revenue, Technology, Finance, People Services, landlords, asset managers, and property owners.
- Ensure compliance with local fire and life safety, hotel, apartment-use, tax, tourism, and government reporting requirements.
Requirements
- At least 10 years of experience in hospitality, hotel operations, management, professional services, or a related field.
- Proven experience leading, managing, and developing high-performing teams.
- Analytical, data-driven decision-making and strong operational problem-solving skills.
- Hands-on leadership experience in a lean operating model and the ability to work autonomously in an individual market.
- Strong written, verbal, asynchronous, and cross-functional communication skills.
- Comfort with modern tools including Google Workspace, Slack, and Asana.
Nice to have
- Experience managing Marriott-branded hotels.
- Entrepreneurial mindset and creative approaches to achieving growth targets.
Culture & Benefits
- Culture focused on authentic hospitality, guest centricity, inclusion, and operational excellence.
- Employee travel perks for locations.
- Medical, dental, and vision insurance where applicable.
- Flexible vacation, wellness and volunteering days.
- Annual free credits and discounts for stays at properties.
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