IT & Workplace Operations Specialist

Location: Palo Alto, California, United States; onsite 5 days per week with early morning arrival.

Salary: $80,000–$100,000 per year, plus equity and benefits.

Company

hirify.global develops generative AI infrastructure for healthcare, including AI governance guardrails, healthcare-specific agents, and real-time algorithm monitoring.

What you will do

• Provide first-line IT and application support for employees.
• Administer Rippling IT, Notion, and other SaaS tools, including account provisioning, deprovisioning, permissions, and access management.
• Manage the laptop and hardware lifecycle, from ordering and deployment to retrieval, wiping, maintenance, and inventory tracking.
• Maintain conferencing, meeting-room, network, and personal-device technology.
• Manage Palo Alto office badging, access control, security-system monitoring, and regular access audits.
• Coordinate front desk coverage, seating logistics, office supplies, swag, vendors, and facilities needs.

Requirements

• Ability to work onsite in Palo Alto 5 days per week and arrive early in the morning.
• 0–2 years of experience in IT support, office operations, or a related generalist role.
• Strong customer-service orientation, written and verbal communication, organization, and attention to detail.
• Comfort learning and administering SaaS tools such as Rippling, Notion, Slack, and Google Workspace.
• Ability to manage multiple employee requests and priorities simultaneously.

Nice to have

• Experience in a high-growth startup or technology company.
• Exposure to HRIS/IT platforms, physical security or access-control systems, employee badging, network or conferencing infrastructure, and vendor management.
• Experience building or improving internal IT and office processes from the ground up.

Culture & Benefits

• Mission-driven work focused on transforming healthcare with AI.
• Competitive salary with equity package.
• Medical, dental, and vision insurance.
• Flexible working hours and hybrid work options are offered as part of the broader benefits package, while this role itself is onsite.
• Inclusive environment focused on creativity, innovation, and diversity.