Front of House Lead (American Girl Restaurant)

Location: Los Angeles, California

Salary: USD $19–$22.80 per hour

Company

American Girl, a wholly owned subsidiary of hirify.global, creates premium toys, entertainment, retail experiences, restaurants, and other products and experiences for children and families.

What you will do

• Support the Restaurant Leadership Team with staffing, hiring, coaching, training, purchasing, vendor relations, inventory, and daily operations.
• Deliver high-quality selling and customer service while ensuring guest satisfaction and resolving dining-service issues.
• Maintain food quality, consistency, special requests, dietary accommodations, and food-and-beverage service standards.
• Help achieve department revenue and expense goals while maintaining safety and sanitation standards.
• Collaborate with restaurant and store management on events and programs.
• Maintain staff and management communications and troubleshoot equipment, reservation, POS, and restaurant software issues.

Requirements

• Restaurant experience in a high-volume, fast-paced environment, preferably with both front- and back-of-house exposure.
• Experience working with children is preferred.
• Current state sanitation certification, ServSafe certification, and Safe Alcohol Consumption Certification are preferred.
• Working knowledge of Eatec, Microsoft Office, InfoGenesis/Universal Desktop, Zomato, JTech paging, POS, and inventory systems is preferred.
• Ability to walk and stand continuously and lift up to 50 pounds.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Culture & Benefits

• Inclusive workplace focused on belonging and respect.
• Collaborative, innovative, and performance-driven working environment.
• Competitive total pay programs and comprehensive benefits.
• Resources supporting employees’ professional growth and full potential.