Tech Lead (AI)

Location: Remote; must be located in Toronto or willing to relocate to Canada

Company

hirify.global is building an agentic AI platform that uses AI employees to execute repetitive, operationally critical work, particularly in healthcare.

What you will do

• Lead complex, high-risk, and technically ambiguous customer deployments across multiple workstreams.
• Design agentic workflows, improve prompts, build integrations, debug failures, analyze system behavior, and ship production solutions.
• Diagnose issues across customer environments, integrations, agent performance, data quality, and platform behavior.
• Review solution designs, implementation plans, testing strategies, and production readiness for complex workflows.
• Coach Forward Deployed Engineers and provide technical leadership without relying on formal management authority.
• Translate recurring customer challenges into reusable platform capabilities, tools, reference implementations, and technical standards.

Requirements

• Significant experience in software engineering, Forward Deployed Engineering, solutions engineering, systems integration, implementation engineering, or a similar hands-on technical role.
• Experience serving as a technical lead or senior individual contributor on complex, customer-facing software deployments.
• Strong problem-solving skills, technical judgment, systems thinking, and the ability to work effectively with incomplete information.
• Hands-on experience moving from customer workflow analysis through integration debugging, agent behavior improvement, and production delivery.
• Strong communication and coaching skills with engineers, deployment teams, and customer stakeholders.
• Care deeply about production reliability, testing, observability, root-cause analysis, and incident response.

Nice to have

• Science, engineering, or a similarly technical educational background.
• Prior experience with AI agents, prompting, automation, or multi-agent systems.
• Experience in early-stage environments where technical practices and playbooks are still being created.

Culture & Benefits

• Opportunity to define the technical standard for Forward Deployed Engineering.
• Ownership of important and technically difficult customer problems.
• Influence over product, platform, and deployment practices at the frontier of agentic AI.
• Modern technical stack and access to leading AI tools.
• Competitive compensation, meaningful equity, unlimited PTO, and team offsites.