IT Support Engineer

Location: San Francisco, United States; on-site five days a week

Company

hirify.global is building an AI-native revenue operating system that connects go-to-market data, deploys AI agents, and replaces fragmented CRM workflows with intelligent systems.

What you will do

• Serve as the primary IT support engineer for the San Francisco office and own the support queue.
• Administer Okta, Google Workspace, and the employee identity and application lifecycle.
• Manage Mac endpoints and engineer solutions for compliance enforcement.
• Automate recurring IT engineering work and streamline operational workflows.
• Support SOC 2 and ISO 27001 security and compliance efforts.
• Build IT service management and automation foundations as hirify.global scales.

Requirements

• 3–5+ years of experience in IT systems engineering, preferably at a fast-growing company.
• Hands-on experience administering Okta or a comparable secure identity and SSO platform.
• Working knowledge of SSO, SAML, OIDC, and SCIM.
• Experience with Google Workspace, Slack, Notion, and ticketing or project tools such as Linear.
• Mac endpoint management experience with JumpCloud, Jamf, or a similar MDM.
• Python and Bash scripting, systems and network fundamentals, advanced administration across Unix-like systems, macOS, and Windows, plus strong troubleshooting and communication skills.

Culture & Benefits

• Founding-level role with end-to-end ownership and minimal existing process.
• Work directly on the IT engineering blueprint for a fast-growing Series A company.
• Initial expectations include independently resolving basic support tickets, owning the queue, automating recurring work, and delivering IT service management projects.