Associate Corporate IT Engineer

Location: Andover, United Kingdom; on-site attendance is required 3 days per week.

Company

hirify.global provides global payroll and payment solutions for connected workforces.

What you will do

• Provide first- and second-line technical support to a global user base through remote tools and face-to-face assistance.
• Troubleshoot and resolve IT incidents and requests while maintaining business-as-usual corporate IT systems.
• Build and maintain regional laptop configurations and manage desktops, laptops, printers, phones, and audiovisual equipment.
• Administer business applications, Microsoft 365 services, licenses, and assigned IT services as a subject-matter expert.
• Maintain accurate asset management records and coordinate hardware purchases and application renewals with external suppliers.
• Participate in small IT projects and help optimize equipment and application usage under a single global IT standard.

Requirements

• Relevant IT support experience with prior use of a helpdesk or ticketing system.
• Solid knowledge of Windows 10, Windows 11, and Windows Server operating systems.
• Experience administering Microsoft 365, Office 365, Active Directory, Azure Active Directory, and Group Policy.
• Understanding of cybersecurity principles, including two-factor authentication and MFA.
• Experience with asset management, laptops and desktops, printer maintenance, and cloud-based telephony.
• Strong problem-solving, communication, customer-service, independent-work, and teamwork skills.

Nice to have

• Relevant IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate.

Culture & Benefits

• Values include professionalism, passion, empowerment, innovation, and teamwork.
• Work involves fulfilling projects, ownership, continuous improvement, and a customer-focused environment.
• Local package and benefits apply for the UK and Spain.
• Equal opportunities employer.