Founding Deployment Strategist (AI)

Location: Hybrid work from the San Francisco or Boston office, with travel to customer sites approximately 25–40% of the time

Salary: $185,000–$260,000 per year plus equity

Company

hirify.global builds AI agents that automate manual work across the insurance industry, including sales, servicing, claims, calls, emails, and SMS workflows.

What you will do

• Own customer outcomes from the sales cycle through deployment, go-live, adoption, and continuous value delivery.
• Lead discovery sessions, define desired business outcomes, map workflows, and identify high-value use cases.
• Build trusted relationships with C-suite sponsors, frontline users, product teams, engineering teams, and deployment specialists.
• Drive change management, user training, internal champion development, and business adoption.
• Translate customer needs into product and engineering feedback that improves the core platform.
• Map customer organizations, prove results, and identify expansion opportunities across lines, functions, and teams.

Requirements

• High emotional intelligence, strong client presence, and the ability to build trust quickly at every organizational level.
• Outcome-oriented approach with the ability to quantify customer value.
• Strong project management, execution, timeline, dependency, and stakeholder-alignment skills.
• Technical acumen sufficient to translate business needs into technically feasible solutions and collaborate with engineers.
• 7+ years of experience in customer-facing roles such as customer success, solutions, implementation, consulting, or product, including ownership of enterprise relationships and outcomes.
• Willingness to travel to customer sites approximately 25–40% of the time and work in a hybrid setup from the San Francisco or Boston office.

Nice to have

• Experience in insurance, fintech, another regulated industry, AI-native products, or enterprise SaaS deployments.

Culture & Benefits

• Flexible hybrid work environment based out of the San Francisco or Boston office.
• Competitive salary with equity options.
• Comprehensive health, dental, and vision insurance.
• Flexible paid time off.
• Collaborative, high-ownership company culture.