Strategic Partnerships Manager (AI)

Location: On-site in New York City, NY or San Francisco, CA, United States

Estimated on-target earnings: $150,000–$200,000 annually, with an 80% base and 20% variable split. Equity and commission are offered.

Company

hirify.global provides a unified customer support operations platform that orchestrates human agents, BPOs, and AI. The platform includes AI Agents, AI Copilot, and AI-powered workforce management.

What you will do

• Develop and execute partnership strategies for complex, strategic technology and channel partnerships.
• Manage senior-level relationships with partner organizations and serve as the primary liaison.
• Design partner training, enablement programs, and sales tools.
• Drive pipeline and revenue through joint planning, account mapping, co-selling, and field activities.
• Launch new alliances, scale existing partnerships, and track performance metrics.
• Use AI tools to accelerate partnership execution while maintaining high-quality output.

Requirements

• 5+ years of experience in SaaS partnerships, including 2+ years managing technology and/or channel partnerships.
• Experience scaling existing partnerships and launching strategic alliances from scratch.
• Demonstrated ability to develop partnership strategies aligned with business goals.
• Proven ability to use AI tools to increase execution speed and impact.
• Familiarity with customer support technology, industry trends, and the impact of AI on the CX space.
• For United States applicants: authorization to work in the United States is verified through Form I-9 and E-Verify.

Culture & Benefits

• Medical, dental, and vision benefits.
• Paid company holidays, sick time, and unlimited time off.
• Monthly credits for professional development, wellness, hirify.global customers, and commuting.
• Paid parental leave.
• Catered weekday lunches and a fully stocked kitchen.
• 401(k) plan enrollment.