Strategic Accounts Manager (AI Robotics)

Location: Stuttgart, Germany; remote or hybrid work from the Stuttgart area, with up to 50% travel and an on-site visit during the hiring process.

Company

hirify.global develops AI-powered robotics solutions that enable robots to sense, reason, and act in industrial environments such as warehouses and factories.

What you will do

• Own strategic customer relationships across onboarding, adoption, retention, expansion, and renewals.
• Advise operational and executive stakeholders while driving customer value realization, ROI, and measurable outcomes.
• Identify and close expansion opportunities involving new sites, higher throughput, and additional licenses.
• Develop tailored go-to-market and account growth strategies, including QBRs and EBRs.
• Partner with Product, Engineering, and Operations to translate customer needs into roadmap input.
• Help establish Customer Success foundations, processes, and playbooks.

Requirements

• Strong understanding of intralogistics, automation, robotics, or industrial technology.
• Experience managing and growing enterprise or strategic accounts.
• Experience in a scale-up or fast-growing environment, with a record of driving commercial expansion and customer outcomes.
• High technical affinity; an engineering background is beneficial.
• Excellent communication and stakeholder management skills.
• Fluent English required.

Culture & Benefits

• High ownership and direct impact on revenue and customer retention as an early hire in a critical customer-facing function.
• Flexible work schedule with remote or hybrid options from the Stuttgart area.
• Competitive salary with attractive bonus options.
• Company car and Wellpass gym membership.
• Open corporate culture, motivated team, and career development opportunities in a growing AI robotics industry.

Hiring process

• Complete a short take-home assignment with clear instructions and a deadline.
• Attend cultural fit and technical fit interviews.
• Visit the office, meet the team and a founder, and collaborate on a role-relevant challenge.