2 часа назад
Deployment Strategist
110 000 - 130 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Deployment Strategist (SaaS/AI): Owning customer deployments from configuration and kickoff through go-live, adoption, and handoff to Customer Success with an accent on implementation planning, technical troubleshooting, and stakeholder communication. Focus on managing concurrent deployment projects, solving workflow issues independently, and identifying risks before they affect launch deadlines.
Location: Manhattan, NYC area; five days per week in the office. Candidates must be based in or willing to relocate to the NYC area.
Salary: $110,000–$130,000 per year, flexible depending on years of experience.
Company
provides an AI operating system for plumbing, HVAC, and electrical businesses, unifying dispatch operations on a scalable platform.
What you will do
- Run customer kickoff calls and define deployment scope, timelines, and success criteria.
- Own product configuration, setup, and the full deployment project plan through go-live.
- Align customers and internal teams, present progress updates, and manage stakeholder expectations.
- Troubleshoot technical and workflow issues during implementation and resolve them independently.
- Train end users, drive early product adoption, identify deployment risks, and complete the handoff to Customer Success.
- Share recurring deployment feedback with product and engineering teams.
Requirements
- At least 2 years of experience in implementation, deployment, or onboarding for a SaaS company.
- Hands-on experience managing the full implementation lifecycle for a software product.
- Experience leading kickoff calls, presenting to stakeholders, and independently managing project plans.
- Track record of meeting deployment deadlines, with specific implementation metrics such as customer count and time to go-live.
- Strong ownership, communication, organization, and deadline-management skills; able to manage multiple deployments concurrently.
- Must be based in or willing to relocate to the NYC area for a five-day-a-week in-office role.
Culture & Benefits
- Early-stage equity at a startup with more than 60 employees.
- Comprehensive medical, dental, and vision coverage.
- $500 monthly Ramp card for commuting, meals, gym, and other expenses.
- $25 nightly meal-delivery credit and office snacks.
- Direct access to investors and advisors, including Sequoia and Andreessen Horowitz.
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