Account Manager, Marketplace (eCommerce)

Location: Santa Ana, CA or Jersey City, NJ offices; remote or hybrid candidates may also be considered. Candidates within a one-hour commute of an office are required to work onsite most of the time. Travel of up to 10% is required. Candidates must be authorized to work in the United States.

Salary: $80,000–$100,000 per year

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and marketplace services for collectible trading cards, autographs, comic books, coins, video games, tickets, and memorabilia.

What you will do

• Manage relationships with a portfolio of PSA Exchange buyers and develop strategies to grow their businesses.
• Monitor buying performance and marketplace metrics to identify optimization and growth opportunities.
• Guide new sellers through setup, marketplace tools, and best practices.
• Advise accounts on pricing, inventory strategy, conversion, and buying velocity.
• Represent account needs internally through insights and feature requests.
• Support marketplace programs, campaigns, and events.

Requirements

• Deep experience with and familiarity with trading cards.
• Proven ability to manage relationships with multiple internal and external stakeholders and drive measurable business outcomes.
• Excellent communication, organization, and problem-solving skills.
• Proficiency with Google Sheets or Microsoft Excel.
• 2–5+ years of experience in account management or client success, preferably in eCommerce, collectibles, or B2B SaaS.
• Authorization to work in the United States is required.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten company-paid holidays.
• Employee discounts on selected grading services.
• Flexible schedules, team events, celebrations, and team-building activities.

Hiring process

• Video interviews require cameras to be on; some interview steps may take place by phone.
• Remote candidates may be asked to participate in an onsite interview during the final stages.