Operations Manager

Location: Montgomery area; fully in-person, onsite 4–5 days per week

Salary: $65,000–$90,000 per year

Company

hirify.global provides technology and operational services for public transportation systems, supporting transit agencies and communities worldwide.

What you will do

• Run daily onsite operations to deliver safe, reliable, and accessible transportation services.
• Make real-time decisions about fleet operations, driver supply, compliance, rider needs, and unexpected service issues.
• Guide and support professional drivers, address concerns, and maintain strong working relationships.
• Use rider and community feedback to identify patterns and implement operational improvements.
• Analyze service performance with data and technology, diagnose problems, and improve efficiency and rider experience.
• Coordinate between city partners, drivers, and central teams to support community transportation goals.

Requirements

• Experience in operations, people management, logistics, customer service, or process-oriented work.
• Strong communication, relationship-building, problem-solving, and follow-through skills.
• Deep understanding of fixed-route transit, including time-point adherence, breakdown escalations, and run scheduling.
• Comfort working around Class A and Class B vehicles, including 35–45-foot coach buses and their safety, maintenance, and maneuvering requirements.
• Experience managing and retaining professional CDL drivers while maintaining safety, compliance, and morale in a high-pressure scheduled environment.
• Ability to commute to the Montgomery area and work onsite 4–5 days per week.

Culture & Benefits

• Mission-driven work focused on expanding access to transportation, jobs, healthcare, and education.
• Hands-on, field-oriented operating environment with high ownership and real-time decision-making.
• Free medical plans.
• 401(k) matching.
• Additional equity or variable pay may be available where applicable.