Customer Success Manager (Growth)

Location

Location: Amsterdam, France, or elsewhere in Europe with hybrid work format

Company

hirify.global is a startup backed by world-class investors, focused on redefining identity for the global economy with a transparent and ambitious culture.

What you will do

• Work closely with customers to help them successfully implement and use hirify.global’s product
• Manage relationships and collaboration within complex enterprise dynamics
• Perform detailed and intense project management during deployment phase
• Break down and prioritise product requirements and requests early in the implementation process
• Collaborate closely with product, engineering, and growth teams to improve implementation flows and customer experience
• Help shape customer engagement by improving documentation, tooling, and processes

Requirements

• Comfortable working at the intersection of technology, product, and customers
• Structured and seasoned project- and stakeholder management skills
• Clear communicator who explains complex ideas simply
• Strong problem solver who stays calm in ambiguous or fast-moving situations
• Systems thinker understanding customer-product impact
• Location: Must be able to work hybrid in Amsterdam, France, or Europe

Culture & Benefits

• Remote-first, fast-moving team of builders
• Values curiosity, authenticity, and kindness
• Encourages applications from diverse backgrounds