Property Services Administrator (UK Housing Compliance)

Location: Philippines (Remote)

Company

hirify.global is a tech-enabled workforce augmentation platform connecting businesses with offshore talent and technology.

What you will do

• Triage the shared Property Services inbox, respond to first-line queries, and escalate issues to Property Managers.
• Maintain accurate property records, guarantees, warranties, certificates, tasks, and maintenance requests in the relevant systems.
• Process compliance documents, organize gas safety and other statutory inspections, and monitor compliance KPIs.
• Coordinate contractors, chase quotes, schedule works, follow up on completion, and maintain onboarding and insurance documentation.
• Support peak programmes such as the summer turnaround, tenant communications, temporary worker recruitment, and general team administration.

Requirements

• Strong organizational skills, attention to detail, and the ability to prioritize and manage deadlines independently.
• Professional written communication and confidence handling a high-volume shared inbox.
• Confident communication with multiple contractors and a proactive approach to following work through to completion.
• Ability to learn and use Teamwork, Gmail, and the Altido property management platform.
• Fiber internet recommended at 100/50 Mbps, backup internet of at least 20 Mbps, and a quiet home workspace.
• Knowledge of UK housing compliance is required; property, lettings, facilities administration, statutory compliance, or contractor coordination experience is desirable.

Culture & Benefits

• Work from home in a supportive remote environment.
• HMO coverage and leave credits become available after three months of engagement.
• Structured onboarding and client-specific training are provided.
• Optional wired Ethernet and power backup are preferred where relevant.