Lettings Coordinator

Location: Philippines, remote

Company

hirify.global is a tech-enabled workforce augmentation platform providing offshore talent and technology-enabled services.

What you will do

• Handle tenant enquiries across email, phone, and third-party listing platforms, recording activity in Streak and Altido.
• Prioritize time-sensitive leads and progress applicants from initial enquiry through viewing, application, offer, and signed tenancy.
• Coordinate viewings with local staff, follow up after appointments, and re-engage no-shows and undecided applicants.
• Guide prospective tenants through contracting, maintain complete paperwork, and send tenant communications.
• Conduct Right to Rent and Anti-Money Laundering checks while keeping tasks and records accurate.
• Support peak-season temporary staff recruitment, onboarding, coordination, reporting, and other administrative projects.

Requirements

• Excellent organization, attention to detail, and ability to manage a high-volume workload with shifting priorities.
• Confident written and verbal communication skills and the ability to make natural, helpful sales calls.
• Ability to learn Gmail, Streak, Altido, listing platforms, and other operational systems quickly.
• Flexibility to work variable hours during peak season, including some evenings and weekends, with time off in lieu.
• Willingness to travel occasionally between cities.
• Fiber internet with a recommended speed of 100/50 Mbps and backup internet of at least 20 Mbps are required, along with a quiet home workspace.

Nice to have

• Experience in lettings, sales, customer service, or administration.
• Experience with CRM systems or property listing platforms.
• Experience supervising or coordinating temporary or seasonal staff.
• Interest in student accommodation or the wider property sector.

Culture & Benefits

• Work from home in a supportive, collaborative remote environment.
• HMO coverage and leave credits become available after three months of engagement.
• Structured engagement program and client-specific training are provided at the start.
• Optional wired Ethernet connection and power backup are recommended where needed.