Product Enablement Training Manager (Robotics)

Location: Columbus, Ohio, United States; travel to customer sites and fleet locations up to 30%–40%.

Company

hirify.global develops AI-driven autonomous robots that combine perception, reasoning, and control for real-world industrial applications.

What you will do

• Design, build, maintain, and deliver technical training curricula for fleet technicians and customer operators.
• Convert engineering documentation, release notes, new features, and technical manuals into practical field training.
• Build scalable training frameworks, certification programs, and refresher courses for an expanding robot fleet.
• Measure certification completion, feature adoption, and support-ticket trends to improve training outcomes.
• Collect field feedback and communicate tooling, documentation, and user-experience issues to Product and Engineering.
• Maintain and version training materials as the robot hardware and software evolve.

Requirements

• 4+ years of experience in technical training, curriculum design, or customer enablement.
• Experience designing and launching technical training programs from scratch.
• Ability to translate complex engineering documentation into intuitive learning for technical and non-technical audiences.
• Strong in-person instruction skills in shop-floor and classroom environments.
• Willingness and ability to travel 30%–40% to customer sites and fleet locations.
• Ability to independently own the training function and drive cross-functional projects.

Nice to have

• Familiarity with LMS platforms.
• Welding or manufacturing domain knowledge.
• Experience supporting internal technical teams and external customers.

Culture & Benefits

• Daily free lunch.
• Flexible PTO.
• Medical, dental, and vision coverage.
• Six weeks of fully paid parental leave, with an additional 6–8 weeks for birthing parents.
• 401(k) retirement plan through Empower.
• Employee referral bonuses and an inclusive workplace.